Frequently Asked Questions

How quickly will I receive a response?

We typically respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line.

Where can I find documentation or user guides?

Our comprehensive knowledge base and user guides are available in the Help Center. You can access it from the dashboard by clicking on "Help" in the navigation menu.

How do I report a technical issue?

For technical issues, please provide as much detail as possible in the contact form, including steps to reproduce the issue, any error messages you received, and the device or browser you're using.